Augusta -  Civic Center Drive
Augusta Civic Center Drive Branch

What's New
We now offer Investments & Insurance Services.


Privacy Policy

Keeping customer information secure has always been a top priority for all of us at Savings Bank of Maine. We appreciate the confidence that you have placed in us and we will continue to safeguard your financial information.

In order to provide you with a wide range of financial services, we collect non-public personal information from and about you. You trust us to keep secure the personal information that we collect. The management and employees of Savings Bank of Maine want you to know that they follow a policy regarding the collection, use, retention and security of your non-public personal information. We are providing this notice to you to help you understand how we handle this information and steps we take to secure it.

(1) Collecting your Information

We may collect non-public personal information about you from any or all of the following sources.

  • Information from you on applications or other forms (whether in writing, in person, by telephone, electronically, or by any other means) such as your name, address, social security number, assets and income;
  • Information about your transactions with us or with others, such as account balances and payment history;
  • Information from third parties who provide consumer information, such as employers;
  • Information from consumer reporting agencies;
  • Information from communication and interactions that we have with you;
  • Information about you that we may obtain through an Internet web server.

(2) Information Sharing

We do not disclose your non-public personal information with others, except as permitted by law. We are permitted to disclose information about you (listed under Section 1 of this notice) to third parties in certain circumstances. For example, we may disclose non-public personal information about you to non-affiliated entities, such as…

  • Third parties that help us process your applications or service your accounts, such as check printing companies, insurers, loan settlement providers, appraisers, attorneys and other professionals;
  • Law enforcement officers, government agencies and courts as required by subpoena, court order or law
  • Credit reporting agencies.

(3) Protecting your Information

We maintain security procedures to protect your non-public personal information by employing safeguards that comply with federal regulations. We restrict access to your personal and account transaction information to employees who need to know that information in order to provide products or services to you.

We also have internal controls to keep customer information as accurate and complete as possible. If you believe that any information about you is inaccurate, please notify a bank representative.

(4) Former Customers

If you become a former customer, our Privacy Policy will continue to apply to you.

(5) Other Information

This Privacy Policy applies primarily to personal, family and household accounts. We reserve the right to change this notice in the future and we will notify you as required by law.

For additional information about this Policy, contact us, or call us at 582-5550 (1-888-424-4184, if Gardiner is a toll call) or stop by one of our branch locations.
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