Savings Bank of Maine's automated 24 hour telephone banking system gives you immediate access to the information you need most often. Just call 588-2264 or 1-800-596-4300 (if Gardiner is a toll call) from any touch tone phone to:
- Make checking and savings account balance inquiries.
- Determine the last six transactions on your account.
- Transfer money from one account to another. *
Using the System
When using Savings Bank of Maine 24 Hour Customer Service, please have your account number handy. As a security precaution, the first time you call, you will be asked for the last four digits of the social security number associated with the first name on your account. You will then be instructed how to create a four digit Personal Identification Number that only you know. (Give this number some thought before you call, to be sure it’s something you’ll remember easily.)
STEP ONE – Call 588-2264 or 1-800-596-4300 (if Gardiner is a toll call) from any touch tone phone, anytime.
STEP TWO – After the greeting, you will be offered a series of menu selections from which to choose. Access these selections from the Opening Menu simply by pressing the corresponding number on your telephone.
Opening Menu
1. for account information and funds transfer.
2. for instructions on how to use the system.
3. if you are a merchant calling for check verification.
4. for access to Savings Bank of Maine Bill Payer
8. to repeat this menu.
If you wish to end this call, you may hang up at any time. Dial 0 during regular banking hours,
at anytime during your phone call, to speak to a customer service representative.
Account Information and Funds Transfer
1. for information on checking accounts.
2. for information on savings accounts.
3. for information on certificates of deposit and individual retirement accounts.
4. for information on loan accounts.
5. to transfer funds (see below for Funds Transfer)
8. to repeat this menu.
9. to return to previous menu.
Checking Accounts
1. for your balance.
2. for the last six withdrawals from your account.
3. for specific check inquiry.
4. for deposit information
5. to receive a fax of account transactions.
6. for interest information.
7. to change your Personal Identification Number.
8. to repeat this menu.
9. to return to previous menu.
Savings Accounts
1. for your balance.
2. for the last six withdrawals from your account.
3. for deposit information.
4. for ATM and other automated transactions.
5. to receive a fax of account transactions.
6. for interest information.
7. to change your Personal Identification Number.
8. to repeat this menu.
9. to return to previous menu.
Certificates of Deposit & Individual Retirement
1. for your balance.
2. for the last interest payment amount.
3. for the next interest payment date.
4. for your maturity date.
5. for accrued interest.
6. for interest information.
7. to change your Personal Identification Number.
8. to repeat this menu.
9. to return to previous menu.
Funds Transfer
From an Account
1. to transfer funds from a checking account.
2. to transfer funds from a savings account.
8. to return to previous menu.
9. to repeat this menu.
To an Account
1. to transfer funds to a checking account.
2. to transfer funds to a savings account.
8. to return to previous menu.
9. to repeat this menu.
* Important: For security reasons, you need to call the bank to pre-set the accounts for transfers the first time only. (This only takes moments.)
